Customer Service Representative - Commercial Insurance
Full Time • Denver
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
AutoRisk is growing and seeking to add a Customer Service Representative to our team of industry experts!
A. POSITION SUMMARY
Assists in the production of new accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of Producer activities.
B. ESSENTIAL JOB FUNCTIONS
1. Responsible for working assigned accounts sixty days prior to renewal and for delivering renewals and works on binders for designated accounts as needed - - - within three days of receipt.
2. Review renewals to determine if non-standard policies can be rewritten in a standard program. Prepares rewrite applications for business through companies no longer represented at least 45 days prior to renewal. Submit all required renewal underwriting information.
3. Maintain timely and thorough customer and carrier interactions to minimize the potential for errors & omissions claims and customer service issues.
4. After reviewing updated client exposure information, obtain any additional needed or required renewal information from the insured and complete applications for designated renewal business sixty days before renewal date. Assists producer in the above process as needed.
5. Receive and review all termination and cancellation notices or requests to determine appropriate action within 48 hours of receipt.
6. If requested, assist clients in the claims reporting process.
7. Document all material conversations with insureds and/or carriers per the operations manual.
8. Maintains working knowledge of all insurance products, services offered by the agency.
9. Offers to covert policies to EFT at renewal.
10. Participates in the discussion and review of the current market situation of specific accounts.
11. Performs underwriting functions whenever necessary to ensure classification and rating basis for new business and renewal policies are complete and accurate.
12. Negotiates pricing, policy conditions, and terms with insurance markets. Reviews all quotations and provides recommendations as to the best option for price and coverage. Documents all conversations with insureds and carriers regarding the above.
13. Provides client support for the Premium Audit Process, assisting in completing audit forms as needed and providing summaries to insureds to aid in their understanding of audit debit or credit premiums.
Applicants MUST have at least 2 years of experience working in P&C insurance.
$22.50 /hour to start with ability to go to $25.00 after 90 days
Job Type: Full-time
Salary: From $22.50 per hour
Benefits:
- Flexible schedule
- Medical, Dental, and Vision Insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Denver, CO 80210: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Property & Casualty Insurance: 2 years (Required)
License/Certification:
- Property & Casualty License (Preferred)
Compensation: $22.50 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a PIIAC member agency is a great career choice!
The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance, foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals, advocacy, and regulatory goals, and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)